Friday, August 29, 2014

Stop hitting on me

As I'm shelving some NF I notice this creepy guy wearing sunglasses kind of following me around.  He walks right up to me and asks me if I'm going to the art fair.  No, I say, and walk away.

Later he comes to the desk and asks to change his PIN.  I ask him what four numbers he wants it to be.  He says Amy, I love that name.  I want my PIN to be a-m-y.  So I reply what four numbers do you want your PIN to be?

Wednesday, August 20, 2014

Tech Support

Guy on Phone: I need the customer service number for DirecTV!
Me: OK, it's 800-531-5000.
Guy: 5000?  That's not the police station, is it?

Thursday, August 07, 2014

Out the window...

Matilda says a guy just called her up and said:

“Hey…I can’t renew my books on the computer because I’m in the middle of the Pacific Ocean right now and my renewal slip just flew out the window, which is why I called and am now talking to YOU…and I sure wish YOU were here right now, heh heh heh heh heh…”

Tuesday, August 05, 2014

A really big brain fart

Guy: Wow, you really look different every time I see you!

Me: Oh, uh, really?

Guy: Yeah!  It's a good thing--you can go incognito!

Me: Well, thanks!

Guy: So I need you to help me with a really big brain fart.

Me: Okay...

Guy: How do you spell psycho...uh, psychedelic?

Friday, July 25, 2014

Not a Service We Provide

Caller-- Hi, we're trying to locate a pair of twins in my wife's family.  Their names are Jenny and Penny, but we don't know their last name.

Me-- That's too broad of a question.  I can't answer that.

Caller-- Well I know they frequent your liberry.  Could you tell us their last name?

Me-- That is against customer confidentiality.  I can't give you that information even if I knew who you are talking about.

Caller-- I don't understand.  Why can't you do that?

Me-- Sir, there are privacy laws which prohibit me to break the customer confidentiality policy.

The line goes dead.  Five minutes later I answer the phone and talk to the man's wife.  She wants to give me her contact information for me to share with Jenny and Penny.  I explain the whole privacy issue with her and she still does not want to take "not a service we provide" as an answer.  She tells me that she lives way far away (30 miles) and will I please help her out.  Again I reply that mediation is NASWP!

F

Man who causes so many loud scenes tells me he found a mistake in the cataloging of a particular book.  He shows me a book by T Jefferson Parker and tells me the label should say T Parker rather than F Parker.  I said no, that isn't a mistake, the F is for fiction.

He said oh, I never knew that.

Wednesday, July 23, 2014

So Much Better

I was helping a new customer find her movies on hold.  They weren't on the shelf so I had to figure out when they came in and wonder where they were located.  During the whole time I was searching, she was telling me little facts here and there about how her other liberry 10 miles away is so much better.  When I finally found her DVDs she said so where do I pay the dollar?  I said this library system does not charge a media fee.

Isn't that something that is oh so much better than her liberry system?  Haha