A woman in her 20's couldn't remember her Yahoo ID. She frustrated herself for 90 minutes- went around in circles on those pages to answer the "what's your pet" questions. She thought I could tell her the ID. I guess my answer wasn't sufficient, because she asked 2 of my colleagues if they could tell her the ID. Then, she thought someone must have erased all the info. (Yeah, it must have been hacked by aliens).
90 minutes, unbelievable!