Tuesday, May 31, 2005
Yeah, nothing exciting or dramatic never happens here.
And we always have our own peanut gallery to combat too!
State seal, is this free?
Is it written by Indians?
Later the security guard has to knock on the table to get their attention. He tells them they need to keep it down. The attention-hungry screams out, "I'm ok, are you?"
No change at all.
The woman's wallet was stolen. She left it unattended with $100 cash and her green card. The irony in the situation is that she leaves her purse unattended when she comes to the desk to poke me.
Marian calls the police station and lets the woman tell her story. They can't come over to file the report because they are so busy. But, the woman is too much of a wreck to tell us if she is supposed to wait at the liberry for someone to take the report or if she is supposed to go to the station. Finally the security guard takes over.
Last week I had a circular conversation with him about the whole internet / email concept.
- Two requests for zip drives. Not a service we provide.
- One request to open a .wps document. Sorry, we don't have Word Perfect.
- We don't have a scanner either.
- Or a fax machine.
- This isn't a picnic ground.
SP: So I just go to goggles, then what? There are three blank lines and I don't know what to do.
Me: I go and look at her monitor. She has the annoying MSN vertical search box that takes up 1/4 of the screen. She thinks that is goggles. I tell her how to get to goggles and ask her to type what she is looking for in the box. She types cache. I tell her she needs to be more specific than that if she wants to find anything useful. So I ask, what aspect of cache are you researching?
SP: I don't even know what that means, cache. I'm trying to find out, someone tried to cache me. You know, lure me.
Me: I say, were you being stalked?
SP: Not exactly, see, we met at the same place at the same time, so it wouldn't be considered stalking.
Me: I still can't figure out what type of information she thinks will be on goggles, and I tell her the internet probably does not have what she is looking for. However, we might have some legal handbooks.
Life goes on, I walk by 10 minutes later. Now she is hacking into MS Word, trying different login names and passwords. Note: It isn't even necessary to login to MS Word.
Me: Okay, we have one called that, but I'm not sure it's the one you want. Here is the description--When a rich breeder tries to take a magical horse away from two city kids, their only hope is to escape and become the coolest outlaws ever to ride into the west.
EMM: That's not the one I meant, but it sounds great! I want it.
Me: You got it.
EMM: I also want Commando, Rising Sun, Norma Rae, Jackie Brown, Deep Rising, and Burn, Hollywood, Burn. And can you tell me where I am on the list for The Notebook and First Daughter?
Monday, May 30, 2005
Oh well, it will give me more material to blog.
Sunday, May 29, 2005
- 001.942 UFO's, Aliens
- 133.44 Witchcraft, Tarot, Dream Interpretation, Horoscopes
- 220.52 Bible
- 351.3 Civil Service Study Guides
- 364.1523 True Crime
- 373.1272 GED Study Guides
- 419 Sign Language
- 741.5973 Comic Books
- 808 Cliffs Notes
- 822.33 Shakespeare
Saturday, May 28, 2005
"At husband's request, wife is dead. Please cancel her account."
"Patron was found dead on doorstep. Please cancel the account."
No, you can check it anywhere.
But it is no problem for me to check it here; I just live across the street.
But I want to check it at home; how do I do that?
Do you have the internet at home?
You need to get an internet connection at home. You pay about 20 dollars a month.
Will they charge me for overseas messages?
No, email is free once you have the internet connection.
I can't come here every day... it is just too much for me.
Friday, May 27, 2005
Thursday, May 26, 2005
- No running.
- No yell phones.
- We don't have the book here today, now.
- We won't do your homework for you.
- We don't have all the answers instantaneously. Sometimes we'll never get the answer.
- You can't check out reference books.
- You have to wait for the internet.
- Your time is up for the internet.
- The internet doesn't have it all. Actually, believe it or not, books contain information!
- We're not babysitters or after school day care providers.
Wednesday, May 25, 2005
But he wanted me to derive the e. Sorry, I don't know. I can't call Euler either...
It's like asking why is pi 22/7. However, I do admire the guy for wondering.
First he came to the desk with a list of databases the public library has. I explained that we don't have those databases because we are the county, not the city. He repeated, see it says here, you have it.
Today he was researching his long lost relatives and he wanted to order an interlibrary loan. I found the book he wanted and filled out the slip.
Man: How do you know they will send volume 2?
Me: Because I wrote volume 2 right here, see?
Man: Yeah, but what if they mess up? Will I get my money back?
Me: No, it is not refundable. ($2.50)
Man: That's horrible. What do you mean I don't get a refund? That's taxation without representation.
Whatever, life goes on.
Man: What if I wanted to buy these books online?
Me: You can order them through Amazon. You will just need a credit card.
Man: That is discrimination. And how do I know I won't get conned, huh? How do I know they will just take my money and I'll never see the book?
As I was filling out the slip he was mumbling about how one of his relatives got incarcerated in Georgia.
What a pill!
Ten minutes later the woman returns with the pink paper with an alternate spelling:
Tuesday, May 24, 2005
When I first started working here I dealt with a woman who thought I was threatening to murder her. See, I was nervous, and one of my habits is to twist my ring around my finger. She interpreted that "I'm threatening to kill you and cut off your fingers." Actually, she thought I was not only threatening to murder her, but also her twin sister. Then she said, "I hate Sarah, I'm going to kill her!" As we debriefed that incident, I learned that I should have said where's your job coach to bail myself out of that situation.
Today another frequent "job student" came in and asked a series of random questions (as he does daily): What's the Terminator's phone number? Where can I take karate? What's the phone number for the GI Joe stores? What about stars and stripes? When are we gonna reelect the Terminator? Where does the military store get their supplies? Any phone numbers? Fortunately his job coach came after 5 minutes of this string of questions...
Monday, May 23, 2005
10:01 (insistently) “Good morning.”
10:08 Are my CDs and books that I ordered in yet? (no)
10:09 PHONE: “Can I get back on the list for the new John Grisham book? I haven’t finished it yet and I can’t renew it.”
10:21 Can I have some paper?
10:22 Can you please take your phone outside? Thanks.
10:33 A lady would like to request Codex by Lev Grossman, The Serpent on the Crown by Elizabeth Peters, Map of Bones by James Rollins, Alibi by Joseph Kanon, and The Last Kingdom by Bernard Cornwell.
10:39 On her way out, she waves across the library. “Thank you!”
11:00 Books on Frida Kahlo (we have); poetry of Paul Scott Mowrer (we don’t have); Invented Lives by J. Mellow (the last copy is missing).
11:08 (10-year-old girl) Can I order Word of Mouf by Ludacris and The Massacre by 50 Cent?
11:11 Do we have to sign up for the computers?
11:12 Where do we pick up prints?
I need a book.
Okay, which one?
It’s called…..(thinks for a while)…Major Something in California. Major…Problems. That’s it. Major Problems in California. It’s a textbook.
No, sorry, we have other books in the Major Problems… series, but not that one.
Hi sweetie, I’m working on this resume. If I just put Betty Sue Kolodziej @ Yahoo.Com on here, will that work?
Well, you have to register your address with Yahoo first, to make sure no one has the same one. Your name (not her real name) is pretty unusual, so it might be available…
But also you can’t put any spaces in an email address.
Oh! See, I knew if I just asked you, you would know what to do.
11:20 Can I sign up for the internet?
None of those books on Frida Kahlo are what I want. Do you have Genius Together by Humphrey Carpenter?
No, sorry. We have a biography of J.R.R. Tolkien by him...
No, I don’t care for him. How about Hemingway’s Wives, or something like that?
We have The Hemingway Women by Bernice Kert…
All right, that sounds like the one.
11:38 A gentleman considerately leaves his computer and comes over to the reference desk to cough. “I swallowed a piece of my cough drop,” he says.
11:42 OMG a cute boy!
11:43 PHONE: Do you have Allen Carr’s Easy Way to Stop Smoking?
Well, we only have one copy and there are 2 people waiting for it.
So that would be a month or more?
Probably. Do you want to be on the list?
No, I’ll just go buy it.
11:51 PHONE: Another library wants to know if we have the [Large City] White Pages.
Sunday, May 22, 2005
The ninety plus degree temperature didn't help the situation. Combine internet rage, cell phone rage, homework rage, and just plain rage and the result is today...
It started off fine. I was happy because the guy who remembers my name couldn't recall it! He roamed the liberry and constantly mumbled to himself. And we got the usual questions- what does that mean "does not circulate."
However, things started to escalate when I asked this jerk to take his cell phone conversation outside. He screamed - yes, screamed - what do you want me to do, blow up the place, start a fire? and gave me the talk to the hand gesture.
His rage just allowed people to act in a similar (if not worse) manner. I asked one guy to leave the internet because his half an hour (plus 3 hours) has expired. He yelled at me- I just got here. I asked the security guard for help, and what a help he was. He said, he said he just got here and his friend vouched for him. Whatever.
Then the phone call- My son is doing a senior high school project about independent films and literature. What obscure titles do you have on the subject? Did your son suggest any titles? What sorts of themes is he thinking about? Then her cell phone cuts off. She calls back- sorry I can't hear you hon, I was dropping my son off at the movies.
And the dense high school student who had no concept of a newspaper. How many times did he ask the difference between a feature article and an editorial? I explained it about 5 times, so did my colleague.
Yes, today we achieved a new height of rudeness and insanity! Thank God I have the day off tomorrow...
Saturday, May 21, 2005
That is a very common name.
Really? Well isn't it all on the computer? You guys are so fast. I'm just learning how to run one of those things. [I wonder if it runs like a dishwasher]. Dells computers are super fast, aren't they... God, you guys are so helpful...
I can't say we found Sam Jones, but we entertained him as we typed away: Look at her go!
What type of car?
Our car books are organized into categories: imports, domestic... They are in reference.
No, I want some I can check out. See, I'm going on a five day bus trip and I need some reading material.
Note: He's the guy who has his weight loss story about how he lost 110 pounds by speed walking. Freak!
- Pushy lady (meaner than Miss Piggy in her Wicked Witch of the West persona in Muppets' Wizard of Oz) wants passbooks on governmental administrative assistant. I show her some but they aren't acceptable. She keeps calling me sweetie and honey. I go back to the desk to look up something else and she keeps screaming honey, where are you sweetie? as well as Damn it is hot in here!
- Then pushy lady wants a template so she can write a letter to protest her traffic ticket. She doesn't want to go to traffic school.
- Another lady comes to the desk with her blood test results and wants us to interpret them because she doesn't believe the nurse. I tell her she'd need a medical library, she doesn't believe me.
- Meanwhile, a five year old girl in bright pink bike shorts keeps vaulting onto the desk. She also hits the blood test lady three times which makes her angry. The dad doesn't care. The girl keeps running, jumping, screaming, and pretending to fly.
- Monitor the internet- do you have your card with your permission sticker?
- Lady in line- does anyone work here, is anyone going to help me? When?
- I hear customer talking to my colleague: well that's just my opinion and I guess it doesn't matter.
- Pushy lady keeps screaming sweetie.
- Blood work lady thanks me for my help and says it was delightful.
Yeah, that's just a quick summary of a five (okay, maybe ten) minute slot in the life of a liberrian.
Friday, May 20, 2005
Thursday, May 19, 2005
At James' other branch, the following happened today:
Max came into the liberry with his "job coach." He pointed at me, grinned, and said (in a VERY loud voice) "Hey! I know you! But where's John?"
Do you mean James?
James. The guy who used to work here. The one who looks like John.
I don't know him. [oh yes you do!] So did you and John switch places?
No, John is still at the other branch.
Then what are you doing here?
Nice to see you again, Max. Bye now!
I wanna tell you something.
There's this author, Aspirin is his name, like the kind when you take an aspirin. Yeah, that's it. Anyway, he writes these books that I think you would enjoy. See, he takes a word that everyone knows, like devil, and completely changes the meaning.
Later he returns to the desk with 2 of Aspirin's books.
See this one? It's called Phule and His Money. Get it? He took the word fool and changed it to phule. These books are science fiction about vampires to come to this land from another system. Only, it's different: these are the normal ones and everyone on this planet is different. Yeah, you would really love it.
No, I wouldn't really love it. I'm not a sci-fi fan, but thanks anyway! Now, where did I put my aspirin? What a phule I am!
Today after we went to look at the books about candles, he asked for videos about machines, machines that are bigger than big. I said tractors and bulldozers? Yes, absolutely, bigger than big!
So, I showed him those videos. Then he asked for videos about animals. He said, I think they call it extreme. Yeah, animals extreme. We found some...
Let me check. No, it doesn't look like it. I can check amazon to see if it is something we don't own. Nope, it isn't there either. Where did you hear about the book?
I don't know if it exists. See, John Doe is my body guard and it is top secret in the government. So, I guess none of their secrets are published. Figures...
Me: OK, what can I help you with? (Keeping in mind that it is one week until final exams and this exercise is normally supposed to be completed at the beginning of the semester).
CS: Well, I found these magazine articles in XYZ database, but how do I know if they are full-text or not?
Me: Click on the title to bring up the full record. Now do you see the citation?
CS: What's that?
Me: The citation is the part that lists the title, author, etc.
CS: Oh yeah, right.
Me: Now look below the citation and tell me what you see.
CS: An article.
CS: So like, is it full-text or not?
Me: If the article is included, then it's full-text. If you only see the citation and abstract, then it's not full-text.
CS: What's an abstract?
Me: It's a paragraph that summarizes the article.
CS: Oh yeah, right.
CS: So what about here, where it says "This title is not held locally" - what does that mean?
Me: It means our library doesn't subscribe to that journal. If you need that article, we can request it for you through interlibrary loan.
CS: What's that?
Me: It's where we ask another library to send a copy of the article for you.
CS: And how much does that cost?
Me: It's free for registered students.
CS: Really? That's so cool!!
Wednesday, May 18, 2005
Can he remember how to copy and paste into MS Word? No.
Does he remember how to switch between windows? No.
Does he know how to save the image to the a: drive? No.
How about browsing for the attachment? Of course not.
That's what the liberrians are there to do!
The baby pushed the Cadillac again, but the oblivious mother didn't "notice." A man walked up to the desk and asked if that baby is with anyone. I walked over to the mother. She yelled I know, I know and didn't do anything!
Parenting lessons anyone?
- anything on dream interpretation or horoscopes
- Go Ask Alice (YA)
- how to do your own divorce (or any other legal help books)
- car repair
- music like Now That's What I Call Music or 50 Cent
- civil service test prep.
- books on microsoft products- and such a demand, at least tonight...
- anything by Matthew Lesko (why do we even buy them-- practically a guarantee they will disappear into thin air)
Dude, get a job!
Monday, May 16, 2005
Lady: (whispering) That guy is asleep!
Sure enough, a man was sitting in his computer chair, head back, fast asleep.
Me: (loudly) Excuse me. Are you all right?
Guy: Hm wha? Ahem. Oh. Yes, I was just trying to decide how to end this e-mail.
- At the service desk, up front on the right.
- In the back corner, by the windows.
- In the lobby, on your left as you go out.
- This is Marian at the reference desk, how can I help you?
- No, you don't have to sign up. Just wait over there by the sign and take the next one that comes available.
- There's no charge.
- Over there, in the center shelf where it says 'Car Repair'.
- 15 cents a page.
- If it looks like it's turned off, press the orange button on the left side.
- Did you press 'enter'?
- There's a 30-minute time limit.
- EXCUSE ME, INTERNET USERS, THERE ARE PEOPLE WAITING. IF YOU HAVE BEEN ON THE COMPUTER FOR MORE THAN 30 MINUTES, PLEASE FINISH YOUR WORK AND LET SOMEONE ELSE HAVE A TURN. THANK YOU.
I used to handle the donated books and found many interesting enclosures - bills, personal mail, business cards, grocery coupons...
Once someone donated a book called "How to satisfy any woman any time" or something like that. Tucked inside were four home-made photos of a nude couple going at it - waaayy more information than I wanted to see!!
Sam: You take em, I don't have any place for them.
Colleague: We don't want to take all your cars.
Sam (no voice modulation): Cuz cuz I don't have any space for them. You take em.
So my colleague went to the check out desk to get a plastic bag for them.
Sam: 4:00 already? Gotta split, lunchtime! Seeeeeee ya later!
Two boys who watched the scene came to the desk to look at the cars. I told them they could have them if they wanted, but they said that's ok, like kids in some movie I can't remember!
You can imagine the scene: Sam and his race cars, Mr. Kissy Kissy- sweety pie- hotcakes running around, phone ringing off the hook, and God knows what else!
Sunday, May 15, 2005
At 4:00, the regular guy always says 4:00 already? Gotta motor. Or gotta split! Dinnertime, seeeee ya later!
Isn't it something when the server goes down how the whole liberry clears out and becomes a quiet place!
Saturday, May 14, 2005
The other day she came in with her boyfriend. My colleague remarked- that just goes to show, there is someone for everyone!
However, he waited until the line ended and came again to say, Hi [Name], you sure do look nice today.
Friday, May 13, 2005
A few days later he returns with his seven year old daughter and Princess is working the children's reference desk. He tells her I asked about you the other day... you know, the one with the big bootie, ah haw haw haw!
Princess was a deer in the headlights. But that's exactly how I felt when the guy asked me if I do tae bo cuz I sure knocked him out. It just takes one time to learn...
Right over there, by the window.
Comes back... Your copy machine ate my money.
You probably need to turn it on.
Oh, so now you tell me.
See this bright yellow sign that says the "on" switch is on the side of the machine? That is how you turn it on.
Oh, so now you tell me.
And what did Kim do with it? She donated it to the liberry, in perfect condition! Thanks Kim:)
An old couple came today to donate their lifetime collection of National Geographics. The husband kept showing me the different covers and asking me to guess the date. I told him that he should keep a few of them, and the wife said, we don't know how much longer we are going to live. We are old. But I can tell you are a very special little girl.
Yep, I look like I'm eight... plus twenty.
Thursday, May 12, 2005
Tuesday, May 10, 2005
Colleague- 285, and reads off the first sentence about ten times, spells many of the words.
For a minute I thought she was going to read off the whole thing.
Ten minutes later he calls back, this time I answered. What day was the
Ten minutes later he calls back to ask- how long did it take Hitler to write Mein Kamph? My colleague did some research and told him it was written while Hitler was in prison for 9 months. Then he asks, what about the second volume. How long did that take?
Every time the phone rang I prayed it wouldn’t be him again!
The first step is to get to yahoo. He writes yahoo, and says, comma, no problem? We resolved that problem and moved to the box where he needed to put his last name. He misspelled it over and over and over again! I had to keep asking him if he wants the a in the name. He couldn’t really remember the spelling of his name because he changed it when he moved from
Of course the first 3 ID’s we tried to get were taken… life goes on until we get to the box to create a password. He says what I type? Make up a password. What I type? Do you have any pets? Zero, nothing. Well, do you like to eat? Fich. Now for the security question- what was your first car? Do you have a car? Yes, ford mini. He sees the word i-n-f-o, spells it out, and says what that?
The real test is always typing the characters generated at the end of the form. Type it just like it is: capital X, lower case y, the number 5. Capital 5? No, just 5.
We made it! and he laughs- Yahoo, that somebody from Jewish! Now I listen to BBC news in Arabic, no problem? Sure, no problem.
Phone Caller: Hi, I just got a shower seat from Habitat for Humanity, but it didn’t come with any directions. Can you please tell me how I can install it?
I found a site with pictures and directions for such a task. I don’t know if it was for her specific model, but good enough…
Anyway, he came to ask about a book based on a movie. We don’t even know if the book even exists- he just thinks the book must exist because the movie was “based on a true story.” However, the word “story” doesn’t necessarily imply “book.”
Then he asked how much our programs cost. His response to free was wow, now there’s a 4 letter word nobody minds. Then he comments all my favorite actors are gay. My friend said- is nature trying to tell you something? Once again, save it for someone who cares.
He goes on and on as my colleague is searching for this nonexistent book. He says wow, I sure gave you a task, didn’t I. But I figure, you are a liberrian so you know everything!
Monday, May 09, 2005
The dentist is no ditz. He enjoys spending time in his garage looking at all the rare books he has collected in his world travels.
Our Branch Liberrian: Let me look.
Woman: You are so tall, were you ever a ballet dancer?
Woman: Me, I love to dance. Even though I am fat, I love to dance. Makes me happy even though I am fat!
And she flits around in a circle just like a butterfly!
Sunday, May 08, 2005
Can I rent a camcorder?
How about a VCR player?
A DVD player?
Do you have a soda machine?
Do you have a coffee machine?
Where are all the comfortable chairs?
Friday, May 06, 2005
All of our hiring is done through our central office.
Oh yeah? I once had a friend who worked at the main dish. But do you know what? My mom is a singer in the nightclub. It's good, it gives her something to do. I can never go because I'm moving soon with my fiance.
Me: I'm not sure what you mean.
Woman: Pencil videa.
Me: Can you use it in a sentence?
Woman: Pencil videa is a city in Philadelphia.
Ten minutes later she returns.
Woman: I'm trying to make travel arrangements to pencil videa. But where's Fort Lauderdale?
And the computer can't find the city of pencil videa.
What a mess...
Wednesday, May 04, 2005
Yes, I am here for children's storytime. Today we will read about Paul Bunyan!
Guy: I would like to buy a Spanish-German dictionary.
Me: Well, we don't sell any books here. You just borrow them, and then you bring them back.
Guy: (looking confused) You don't sell them?
Me: No, just lend.
Guy: How long can you borrow them for?
Me: Three weeks.
Guy: (to friend) Huh! That's not bad! (to me) And how much does it cost?
Me: Nothing; it's free.
Guy: (he and friend are completely gobsmacked by this idea) FREE?!?!
Guy and Friend: WOW.
And just to make us even more awesome, we actually had a Spanish-German dictionary.
Tuesday, May 03, 2005
There is one attached to each computer.
So that's it? You don't have any others?
She was looking for a headset for her cell phone. Sorry, we don't provide accessories to make it easier to talk on your cell phone! I know I haven't lost my mind; headsets are obviously a service we don't provide!
Caller: I'm looking to reserve a couple of books.
He tells me the titles and says "all right!" several times.
Woman wanting to upload resume: So is Yahoos as good as any, or what do you think about MSN?
Girl: Is the old man who was working at this desk yesterday here?
Me: Can you be more specific?
Girl: Tall, skinny, glasses, gray hair.
Me: That still doesn't help me.
There are 2 men who work here and too many people think they are twins, even though they look nothing alike.
How much is a color print?
15 cents a page.
So, what about prints in color?
15 cents a page.
Hi girl, hi honey, hi dear, hotcakes, I'm gonna get you, (and blows kisses).
So where do I sign up to look at the computer?
This isn't a museum- but if you want, you can stand over there and look at the computer all day!
Where's the copy machine?
Over there by the window.
So where's the copier?
Just over there by the window.
Yes, that was a different guy who asked about the color prints twice.
And the most frustrating reference work of the day: A man came in looking for a list of vendors outsourced by the city and county. He wants to contact each company to "infuse capital." I found some information about vendors on the city's site, but it wasn't enough detail. I explained that the type of information he is looking for is probably not released to the public. He says, "I know that, that is why I am at the library asking you to find the information. Hurry up, I don't have all day. Walk me through how I can find the SIC codes" So annoying, he wouldn't give it up! Finally Marian goes to the back office and calls me to ask if I need a rescue. Unfortunately, it was too late because he left.
My 1st thought -- Wow, they hiked the mountain at Disneyland? When I was 2, my parents took me to Disneyland several times a year, but probably pushed me in a stroller instead of actually hiking the Matterhorn.
Monday, May 02, 2005
(This is all the questions I got during my desk shift this morning. No additions or deletions, scout's honor!)
10:01 Where are your books on billiards?
10:02 Can we print?
10:05 (billiards guy returns)
Him: Can we buy any of these books?
Me: No, this is a library.
Him: I know, but even if you order extras, I can't buy them?
Him: You don't sell books at all?
10:10 PHONE: Cannery Row and Sweet Thursday by Steinbeck
10:15 PHONE: "I was reading on the internet about American Regionalism and how it's ruining our country. Do you have any books about that? I couldn't find very much on Google—I think it's a secret. They want to have appointed officials and do away with the elections, so it's very important to find out about it."
10:17 Do you have the phone book with the government agencies? And can you tell me which congressional district we're in?
10:23 Can I use the computer?
10:40 Can we use the computer?
Guy: My name is Brian, and I'd like to make a request.
Me: Okay, what is your request?
Guy: I want the video Sun Style Tai Chi, the 73 Forms.
Me: Sorry, we don't have it—we have one with 24 forms…
Guy: Can the library buy the 73 forms?
Me: Sure, come in and fill out a request form and we'll consider it.
10:50 Can you order Sea Wolves with David Niven, and Beethoven, you know, the one with the dog?
10:52 Can we use the computers? And can we print?
Girl: Can you help me print this out? It keeps getting cut off at the side.
(it's pictures of people with hideous mouth diseases from tobacco use.)
Me: Ew, gross.
Girl: (cracks up)
10:58 An older gentleman would like to know all eventualities of the internet policy, e.g. what if he gets off then gets back on, what if no one is waiting, etc. etc.
11:00 Books on electrolytes for a 5th grader
11:05 Can you help me get to Shrek2.com?
11:07 You can take that empty computer there, if you're waiting.
11:09 Guy in "Trust Me, I'm a Doctor" shirt: "where do I pick up my prints?"
11:10 Can I use the computer? And where do you have books on representing yourself in court?
11:12 That other guy was helping me.
Lady: Can I order Atlas Shrugged by Ayn Rand?
Me: I think we have it on the shelf.
Me: [NO NO NO, NOT WONDERFUL!! PUT DOWN THE CRACKPOT FREAK-NOVEL NOW!!] Um, yes, isn't it. Here you go.
Lady: Thank you!
11:18 I can't find that number you gave me.
11:19 Do you have paper?
11:20 And a pencil?
Guy: Can you run TurboTax on these computers?
Me: No, you can't run any outside software.
Guy: And you don't have it on there already, do you?
Me: Sorry, no.
Guy: Do you need a credit card to get on the computers?
Me: No, it's free.
11:33 I'm just looking for an internet computer.
11:36 PHONE: "I'm calling from out of state—do you have the [Large City Two Counties Away] Times from 1951, or do I need to call the [Large City] Public Library for that?"
11:41 Where are your books on interior design?
11:45 The children's librarian wants me to come look at some flyers or something.
Sunday, May 01, 2005
Marian: Actually, our homepage supports Internet Explorer, Netscape, Firefox, and Opera, just to mention a few.
Bet ya haven't heard of those!