Saturday, December 31, 2005
Kid: My family is at my house and we have nothing 2 do. What should we do????
Liberrian: why don't you go for a walk?
K: it's dark
L: is that a problem?
K: yes are parents don't want us 2 get hit by a car duh
L: Why don't they go out with you?
K: because there bissy cooking 4 Thanksgiving.and who whould want 2 walk with themanyway
L: Okay. Well, this isn't an advice service. (i.e. that's not a service we provide). My job is to help answer informational questions. So you'll just have to use your imagination and figure out what to do.
K: o please help do u know any fun games?? Like what do u play with your family???
L: [Page sent - Yahooligans!] Here are some links you might enjoy.
K: AWESOME!!!!!!!!! thanks there sexy
L: You're welcome. Is that all you need right now?
K: I mean cool I guesse
Why I like this post: The word "bissy" reminds me of Kip Dynamite's conversation with Napoleon. Can you come and pick me up? My lips hurt real bad. No Napoleon, I'm bissy. Ask the school nurse. She has like 5 sticks in her drawer.
Friday, December 30, 2005
Hello? Yes, enter password7.
Mike had been entering 7 over and over and over...
if you are taking critiques on your n ew website, i do not like it. it is unacceptable; for starters, you: have broken links; ask for the same info over and over; have to request an advanced search. i'm sure there's more but i just got frustrated and got off the site. this is cumbersome and archaic programming and i know what i am talking about because i am a systems programmer
finally have moved into the 21st century and got rid of most of the primitive 'log in and prove who you are' crap
unbelievable bugs in the catalog searches
I have to find the "canned" response to contact the second one today.
Mix and match: make your own!
The Lonesome Hell Riders
Down the Border Trail
Devil's Revenge Hunt
Red Bullet River
The Legend of the Buckskin Gunman
Thursday, December 29, 2005
What was Benjamin Franklin's favorite color?
Why are donut boxes pink?
What is a shit talking mushroom? i.e. shataki mushroom
What is the execretory system of a moose and how does it work?
What happens if you eat too many calories?
I need information on the two hemiphere's of the brian.
What happened during Paul Reverses Ride? I need the answer.
Which beaches are near to Baltimore? In case I go to Ocean City, wherecan i sleep that be cheap, as i am student?
how we take a paper book to our home from the big book place?
I recently had a sinus infection, that I think I'm currently gettingover but now I have a really itchy throat, causing me to cough alotand sometimes gag myself. DO you think this is normal to follow asinus infection?
Tuesday, December 27, 2005
So, he admits he brought back "a couple" of the books. How many more might he have?
- Hi, I want to know if u guys check out SAT practice books.
- I'm a 55 year old woman; where can I play tennis at the parks and recs?
(didn't you sort of answer your own question?)
- Approximately how many gypsies (romanis), communists, and homosexuals died in auschwitz? i mean seperately.
- A friend just lost his legs and we were signing a get well card. I am at a loss of what to say. I hope you can help me. I feel so bad.
Answer for #4-- let Hallmark do the talking. Just sign "Love, [your name]."
Sunday, December 25, 2005
Saturday, December 24, 2005
Joe always has about 80 items on order. He discovered 100 is the limit. Frequently he "accidently" hits the "delete all holds" button. Then Bernice has to call the help desk for III to restore the list. However, his place in line is lost.
Also, he believes staff have an "unfair advantage" on ordering the new DVDs. He thinks they are cataloged in the client first before they are displayed in the web opac, which, of course, isn't true.
Friday, December 23, 2005
Monday, December 19, 2005
Sunday, December 18, 2005
The students have to check out books only according to their grade level. So, if Johnny is in 4th grade but finds a book he wants to read on the 5th grade shelf, he'll have to wait until next year to check it out.
God forbid we'd read above our grade level. I wonder if it was like that for those public school kids.
Yeah, that was a cute liberry-- one cent fines, and a really old liberrian named Agnes. After she died, a mother took over the job. She used to cut out pages from books that contained "offensive" material. I think she still works there.
Last week I attended the FOL meeting. The branch manager normally attends also, but was not there. In looking at the agenda, the FOL Pres said, "Our liberrian is not here tonight, so I guess we won't have a liberry report." I raised my hand and said, "Well, actually I'm the liberrian and I do have a report." They listened, but did not write anything down. Later, someone suggested they could buy a book cart to put in front of the liberryy to display their books for sale. They wondered if that would be OK. I told them other branches do it, and it is fine. The Pres said, "Well, we'll just wait and ask the liberrian."
Thursday, December 15, 2005
Wednesday, December 14, 2005
A customer thought she had seen a PBS documentary about young male elephants that were attacking white rhinos in Africa. She said it was discovered they were "juvenile delinquents" whose parents had been poached and now had no role model. She wanted to purchase or rent a video of the program to use for domestic violence classes. We found a 60 Minutes segment about such rogue elephants that attributed the behavior to an excess of testosterone that was resolved by importing larger males to reduce the sexual activity, therefore the hormones. The customer confirmed this was the show and was given information on ordering tapes for 60 Minutes programs.
Tuesday, December 13, 2005
We created pages with notepad and one of the men asks, so, like, are these pages online for everyone to see?
Another woman says... so, if I don't want anyone to see my page (i.e. make it confidential) I just forget the metadata?
Instructor's question: does everyone know the difference between .com, .org, .mil, .edu, ...?
Lady: I'll fess up. I don't know.
And I thought teaching patrons how to use the mouse required patience.
Monday, December 12, 2005
me-- Um, no, I didn't know you would. That's ok, I'll stop by after you call.
Ten minutes later I'm in the grocery store and my cell phone rings-- the message was that my liberry books were ready for pickup.
Isn't that something, they didn't unpack/make the calls until 10 minutes AFTER I left. I didn't feel like returning to the branch; I decided to save that for another day.
Which reminds me of a story when I worked @ the branch. One of the liberrians, Mike, had a long career in social work. He was super concerned one Tuesday when Frank didn't come into work. Mike was sure Frank had a heart attack. He immediately told lots of stories of how he's seen this happen before... and when he called he found out that Frank wouldn't be in b/c he worked the previous Sunday!
There was a woman in her 30's who told her story about how she couldn't return the books because she was in the hospital. No one in her family could return the books either. Then she pulled up her shirt and said see my scars!
The guy said he turned all shades of red... I probably would have fainted!
Sunday, December 11, 2005
Tara was working the ref desk yesterday when the hard of hearing man came in. He said, I'm 91... do you have the definition of 'common sense'? Tara found it for him in the dictionary and read/screamed it off. Then he pulled out a tape recorder and had her read it into it. He replayed it, top volume, and was upset that she didn't read it correctly or something wrong... Tara handed it over to our sub, Kathy. Poor Kathy, comes in about 2x a month... went through the same thing. Kathy yells to Tara-- get Frank!
Frank came out and as soon as the man saw him everything was solved. He calmed down, and Frank escorted him out. On the way out, the man asked Frank about the bus. So, who knows where the man with or without common sense went.
Wednesday, December 07, 2005
Monday, December 05, 2005
"He really 'hates' the whole thing [catalog], but in particular he is very upset with the color scheme. He cannot see the dark blue on the light blue text. He says anyone with knowledge of design knows that blue on yellow is the easier combination to read and that we have made a grave mistake in going away from that."
Last week my dad went to a department store to buy a pair of Dockers. He was the first one in the door when it opened, and a friendly employee said hi, can I help you? My dad said sure, I'm looking for men's Dockers.
They went around and around in figure eights looking for the pants. My dad said they walked about a mile. Finally he said, don't worry, I'll find it myself. She said I'm not really familiar with the men's department.
Then don't say can I help you unless you mean it! Like, hi, how are you?
Friday, December 02, 2005
Why even bother?
- Montgomery Public nice small font
- Tangipahoa background wallpaper repeats @ bottom of page
- Coal City Liberry their words don't quite fit the frames
- Erie Public Liberry no graphics
- Franklin Grove linkless
- Kirklin Liberry linkless
- Barrett Memorial Liberry last updated January 2002; title = body
East St. Louis updated 1999
- Fox Lake 1998
- Ciero Public updated 2003 and "under construction" (haven't seen construction signs since the 90's)
- Creston-Dement has a counter (retro- I haven't seen counters since the 90's)
- Cedarburg dated 2000
- Land O Lakes dated 2002
- Marengo Public Liberry whole thing is "under construction"
Others of Note--
- Buffalo Creek Memorial Marian says, " Buffalo one totally says -- Please never, ever, ever come to this library. We hate you and wish you would die in a frozen wasteland."
- Ironridge Is it just me, or can you find the location?
- Breeden Memorial Liberry Their hours are in "fast time," whatever that means
Give these credit for trying---
Completely opposite-- one of the best kid's sites is @ Mead Public Liberry. The alien is precious. However, I think the sounds would drive me insane!
Thursday, December 01, 2005
From: Liberrian III
To: Liberrian IIIa
Subject: Customer question
I am hoping you can help this woman... who has been passed around to several branches already! She is a customer from Branch X (which has been closed), and she requested some books before the branch closed. She said that two weeks ago she spoke with Dave, who is a staff member who was working on the bookmobile. He told her that her requests would most likely be in the boxes packed up when the branch closed and will not be unpacked until the new library opens Dec 8. She asked if he could retrieve them from the boxes for her because her child needs these books now. She said he told her he would check the boxes and call her back. That was two weeks ago and she has not had a call. When she tried to call the number he gave her, the mailbox was full.
I don't know anyone named Dave at Branch X- is he new? Could you possibly find out what's up and have someone call this lady back? Her name is Marcie and her number is 555-1212.
Subject: customer question
She called me again today - have you been able to talk to Branch X's staff about this? Can one of them call her back?
Thanks for your help -
Subject: RE: customer question
The Branch X staff has tried repeatedly to reach her to no avail. But, will send this along. Sorry, you keep getting the calls, why doesn't she try calling them now? Their phones are operating and they would love to hear from her, encourage her if she calls again, please!
From: Branch X Liberrian
Subject: RE: customer question
LIII had given us another telephone number to contact her. Dave spoke with customer yesterday. She turns off her telephone at a certain time so her husband can sleep.
Branch X Liberrian
From: Branch X Liberrian
Subject: RE: customer question
Listen to this. Dave (he is new from the academic liberry) and an excellent LT2 who is ready to be an LT3, tried to reach her daily but couldn't reach her until you furnished them with her other no. She turns off the phone we had number for so her sleeping husband would not be bothered. Anyway, Dave offered to check out books for her and have them ready at lib for her pick up. She declined saying she would wait for all her reserves to arrive. And the books she is awaiting...romance novels. Every time you think you have heard it all...
Sorry for your involvement. Sounds so crazy, it must be true.
PS: Marian thinks this customer is the one who loves to send in requests for purchase on the “ask the liberrian” part of the site.
Wait a minute... "her child needs these books now" versus "romance novels." Hmmm.
Mr. SYL- Will you sharpen my pencil? (I'm surprised, he usually has a ball point pen, which is always NO GOOD!).
Tara sharpens the pencil.
Mr. SYL examined it for a minute and said in a voice you could hear on the moon-- It's perfect!!! You did it!!!! It's perfect!!! You did it!!!!
Etc. Three or four more times. A customer asked me if he was for real. Yep, real excited.
Lucky him, to get such pleasure from little things.