Last month we demo-ed three similar products: A, B, and C. They are services the liberry can provide -- customers to subscribe to a daily email and get a chapter a day or whatnot. Product A and B were great; Product C was another story. And, the vendor for Product C calls/emails at least once a week. Today I sent him the canned message: thanks, but no thanks. He replies with about a 4 page email with reasons we should buy his product. The end of the email says I hope to hear from you soon.
My supervisor told me not to contact him and just hope he gets the message. I'm glad I'll be out of the office for the next couple of days because I just know he will call. Keeps him employed & gives him something to do I guess.