Background: This patron, call him Andrew, asked me to meet him for coffee sometime. (Obviously I said no).
Andrew comes to the desk and asks why he has to wait an hour for the computer while the person behind him in line got right on the computer without a wait. I explained to Andrew that we can't predict when someone will get up early. It is just the way the system works; you have to get lucky to not have to wait.
He replied, yeah, just like you have to get lucky in who dates you.