Five years ago when I first started working for the liberry we had no timeout/reservation system for the Internet. People complained, it isn't fair.
A couple years later we got the timeout software. Still, people complained-- it isn't fair. We need 15 minute express computers.
Now we have one express computer, but of course, it isn't fair. We need more than one express station, we shouldn't have to make reservations, why can't you be like the downtown liberry?
It NEVER ends!