Sunday, November 16, 2008
An old man was upset that he had to wait an hour for the Internet. He said, that is really poor customer service. I'm going to go complain at the customer service desk. He came back a few minutes later and told me (as well as the crowd) that all they gave him at the desk was a bunch of lip (sure). And he told me that the staff and the hours deserve to be cut.
Posted by Amy at 12:34 PM