Tuesday, July 29, 2008
Monday, July 28, 2008
Friday, July 25, 2008
(5 minutes later)
VG returns to the desk. Does Amtrak allow pets? Paula researched and found the answer to be no.
(5 minutes later)
VG: What's the toll free number for a free credit report?
(5 minutes later)
VG: Do you know of a taxi service or a personal pet caretaker that would transport my pets?
(I found this site).
She continued, his mind is there, but he is the most unpleasant person!
Thursday, July 24, 2008
(I give them a rather large one)
Guy: No, I need one for stupid people! How about this one?
(he picks up a picture dictionary)
Girlfriend: Are you serious??
Guy: Yeah! It's way better than the Dr. Seuss one I was using!
Wednesday, July 23, 2008
- Consumer Reports on tankless heaters
- Tree stump removers in the area
I could have said, by the way, he's an LII and was never a tech.
Tuesday, July 22, 2008
Five years ago when I first started working for the liberry we had no timeout/reservation system for the Internet. People complained, it isn't fair.
A couple years later we got the timeout software. Still, people complained-- it isn't fair. We need 15 minute express computers.
Now we have one express computer, but of course, it isn't fair. We need more than one express station, we shouldn't have to make reservations, why can't you be like the downtown liberry?
It NEVER ends!
Wednesday, July 16, 2008
Monday, July 14, 2008
Friday, July 11, 2008
Thursday, July 10, 2008
What a fabulous end to July: Vet Guy leaving(?!) and Harry Potter's birthday both within a few days of each other. Exciting!!!
I said there are several zip codes for Buffalo, NY; do you have an address? He rolled his eyes and said give me all of them!
PJ, the branch manager, and Sharon, the LIII, stepped in. The woman was upset that it wasn't written on the door that she couldn't wear a bikini (next to no shirt, no shoes, no service). PJ and Sharon explained that we can't write EVERY rule on the door and asked the woman to leave.
Tuesday, July 08, 2008
Monday, July 07, 2008
Sunday, July 06, 2008
"I am José Lastname Lastname" (In a very CaTHtilian accent)
"I would like a book on flags. I looked for the British one in the 70s and 80s but they don't have it any more, babe. But now I need the Olympic one, with the five arrows. Do you like music? You look like my sister, did you know that? She is just like you. Gloria. Glorieta La Coqueta. I love music. I practice a lot." (Begins to sing "Eight Days A Week")
(I find the book)
"There he is!" (Points at picture of Olympic rings) "Which one are you? You're four and I'm five, babe. Like the Rolling Stones."
2:35—How do I get on the internet?
2:42—Can I trouble you for a paper and pencil? We need to write down some things from the auto repair book since you can’t check them out.
We do have a copier, actually.
Oh, you do???
2:44—How do I sign up for the internet?
2:45—Excuse me, that girl over there in the blue shirt is causing trouble.
2:46—How do I read this? (Computer reservation slip)
2:47—Anything and everything on grandparents’ visitation rights
2:50—Where do I pick up copies?
2:52—Renter’s rebate form
2:55—Phone: Can I reserve a book?
Sure, which one? Or just any one?
(heh) Lonely Planet Mexico.
2:57—2006 tax table
2:59—Why can’t I get on those computers?
3:00—Can you cancel my reservation so I can try to get on another computer sooner?
3:01—Explain the reservation process yet again
3:04—Can I ask one bathroom?
3:05—Can’t make a reservation; I make one for her
3:06—Phone: Pocket Full of Sunshine by Natasha Bedingfield (#73 on the list)
3:08—Can’t log in with reservation I made, was using wrong PIN
3:15—Phone: another branch wants an ILL but the book is too new
3:20—SAT prep book
3:22—CA marijuana laws
3:29—Can you please turn that music down?
3:32—Asked twice, music guy is NOT PLEASED to have to turn it down.
3:34—How do we sign up for the internet? Can we use this card?
Sorry, you have to get another card for our system.
You mean there is more than one library system in this county?
3:35—Where is the bathroom?
3:35—Can I check out 3 books at once?
3:36—Where is computer 19?
3:36—That kid really smells.
3:38—How do I sign up for the internet?
3:40—Can I just jump on one sooner? I don’t want to wait an hour and a half.
3:41—Can you cancel this reservation so I can get a sooner one?
3:42—“Jodi Piccolo” books? Or books like her?
3:46—Can you help me get on this computer?
3:50—AIDS in Africa
3:54—Can you give me a reservation?
Saturday, July 05, 2008
Friday, July 04, 2008
Thursday, July 03, 2008
Wow, do I ever wish I won that $2000 certificate for Tiffany & Co. @ the ALA conference last week!
Me: Hi, how are you?
Guy: Oh, I'm kinda tired. I deliver beer.
Me: Awesome! You must be everyone's favorite guy.
Guy: Heh, I guess so.
Me: Yeah, I'm The Lady Who Won't Let You on the Internet. They're not as happy to see me.
Tuesday, July 01, 2008
A woman came to the desk and asked "where can i find the book "Talking Back" by Andrea Mitchell?"
I told her that while we didn't have it in our branch at the moment, I could order one from another branch to be sent, and started to list options: "Branch X has it available, Branch Y has it available in Large Print. What about an audiobook? Branch Z has it on CD - would you mind listening to it?"
The patron flushed and embarrassedly said in a low voice "Actually, she has a really cute hair-do in the picture on the cover that I want to get."