Tuesday, December 15, 2009

We are the best

When I told the man he could request DVDs from other branches to be placed on hold for him, he thought that the service we provide is absolutely awesome!

Even when I told him that he'd be #x on a certain list and that he'd have to wait a while, he said-- that is great! I didn't even know I could do this.

He continued-- this is the best mall in the whole county! You guys are the best!

1 comment:

Sig said...

I swear I've had almost an identical conversation!