Tuesday, May 26, 2009

I feel like one of the guys now

A dude just walked past me this morning on my way to the refdesk and said " 'Sup, Librarian."

Wednesday, May 06, 2009

Can you help me find this book?

A teen asked me if I could help her find a book. I said sure, which one are you looking for? She handed me her phone that had the call number on the screen.

Yay! We were able to find the book.

Speed limit

An angry woman in a motorized wheelchair sped away from the desk. The customer who looks like Santa Claus commented that we need to have a speed limit in the liberry.

I agree, that would be a good service to provide.

Same answer too many times...

How do I get on the computer?

Well, do you want to be on the computer for 15 minutes or 1 hour?

30 minutes.

OK, so you'll need to make a reservation for 1 hour (since a 30 minute pc is not a service we provide).

No, I only need it for 30 minutes.

Oprah and KFC

Today was the day everyone wanted to print out the free coupon for KFC. It wasn't a service we could provide because it involved downloading software that was blocked. Jessamyn West writes about it here. Fortunately the coupon expires at 11:59 PM tonight!

Sunday, May 03, 2009

Ref Grunt

Refgrunt – Sunday, May 3

Do you have any of these 8 books I need to report on for class in two days?

Can you keep an eye on some kids outside? They’re pushing each other and about to get in a fight.

How can I get on the computer?

How can I find books that list current government jobs?

Where are the books on investing?

How can I use the computers?

Do I need to talk to you about using the computers?

Can I use a computer?

Can I reset my PIN?

What time do you close today? I have to wait until 3:10 to use the computer, so I’ll just head out and do some things and come back.

Do you have any books about John Wanye Gacy?

I’m having trouble on the computer. I need to get to the Google.

I’d like to sign up for a computer.

The reservation station didn’t give me a receipt.

Why did the reservation station only give me 45 minutes (instead of an hour)?

Do you have Contemporary Literary Criticism or Science Fiction Studies?

Do you have any books on the Mission San Francisco?

Can my son use the computers?

Can you download stuff on these computers?

Do you have a circulating copy of the World Book Encyclopedia, Volume 6 (“E”)?

Do you have the LEED New construction reference guide version 2.2?

Do you have the videogame Halo 3?

Do have any music by Relient K?

What time does the library close?

Do you have the autobiography of Malcolm X?

Same man who asked what time the library closed : Do the power outlets outside the building work? I’m trying to download a lot of stuff.

Do you have Escape from Slavery?

Do you have replacement pads for the earphones? The hard plastic hurts my ears.

Sunday Afternoon on the Island of REFGRUNT

--Can’t log on to internet, but it turns out he was using his student ID instead of his library card. Whoops.

--Where do I pick up a book on hold?

--Can I have some tape?

--Requesting a bunch of books for a book club, including Dreamers of the Day, The White Tiger and The 19th Wife. Oh, and that Guernsey potato peel thing.

--Information on the Panic of 1837 (not 1857, or 1907).

--I printed something, where is it?

--Do you have a 3-hole punch?

--Do you have a copy machine?

--Out-of-state guy wants to use the internet.

--A woman is looking for an obituary in the 1906 NY Times. Can’t figure out how to access the archive, so we use our rival library system’s database. Woo!
Apparently her great-grandfather once owned a well-known newspaper, so I tell her to contact that city’s library and tell them this. Natural librarian curiosity should take over from there.

--Son of a Witch, by Gregory Maguire. Isn’t on the shelf though it shows available, sigh.

--List Guy shows up to say “I love you”. Great.

--How many DVDs can we check out?

--Do you have a tissue?

--All Creatures Great and Small, series 4.

--Needs PIN number for internet.

--Can I check this out here? Nope, up at the front.

--Historical info and recent crime statistics for a local wealthy community.

--Needs books on black magic. The only one I can find in the catalog is missing, of course.

--Can I use these computers if no one’s on them? Yes.

--Do you have to have a library card to use those computers?

--I want to request “The Shooter” on DVD.

--I need a book by Leon Uris, in large print, whichever one is the shortest.

--Where is computer #22?

--Please cancel this reservation.

--Guy can’t find his email, because he is looking on the library website.

--Girl wants Vietnam, a History by Stanley Karnow

--Shelf check from nearby branch: Rainer Maria Rilke and Lou Andreas-Salomé : the correspondence. Customer is coming RIGHT NOW to pick it up.

--Wants any one of 5 books by Ellen Hopkins, but they are all either checked out, missing, at other branches, or not published yet.

--Rilke guy shows up at the information desk, even though I TOLD the other branch I was going to put it at the front desk. Sigh.