Fortunately two of the books were available for pickup so that solved part of the situation. Of course she didn't have the list of other books she requested. I hope she went home less mad!
Saturday, April 10, 2010
A woman ordered 10 books last January and never received email notification that they were ready for pickup. She explained the situation to me and said she hadn't planned to come to the library today, but stated I came here today because I was mad.
Posted by Amy at 4:22 AM