Mr. PB: Do you have a book, written by a woman, hardcover, and the title in big letters?
Me: Do you remember the author or title?
Mr. PB: Can't you just sort through all the books written by women?
Me: No, I'm afraid my computer doesn't allow me to search by the author's first name. What else can you tell me about the book?
Mr. PB: It had something to do with Mind Set. Written by a woman.
A little keyword searching allowed me to find the book, and yes, he was right, it was written by a woman:
Mindset : the new psychology of success / Carol S. Dweck.
But it was checked out. So we went through the conversation about can I order it, how long will it take to get here, etc.
Later that day he wanted a book by William Glasser. He didn't remember the title, but he told me that Glasser is a psychiatrist, but he doesn't say so. I know it because he says it in his books. I saw the book in the bookstore yesterday.