This guy figured out how to request books from the catalog with his card and PIN. He ordered a couple of books, then asked me how will he know when they are ready? I told him that he will either get a notice in his email or mail. It could take about a week.
He said, no, I think the books are here.
I looked @ his account and yes, they were available at this branch. He said, so will they call my name over the speaker when they are ready?
I wrote down the call #s and was ready to show him how to find them, and he stopped me and asked-- is this just like in school with the Dewey Decimal system? Yes. Then I know how to find them! Thanks!!