Yesterday a customer complained to me that a man is sitting in the magazine area with headphones on with really loud music. He's singing along and also yelling obscenities that I can't repeat.
Fortunately this happened just when the security guard (Pedro) came on duty. Both of us went over and told the man he needs to be quiet or leave. The man apologized.
A minute later the singing and obscenities came back. I got Pedro again, and he told me he thought the man was drunk. And Pedro was right-- we found a bottle of whiskey on the floor. Pedro picked it up and told the man it was time to leave.