Tuesday, July 03, 2012

Library jargon, appropriate use of...

A lady came up to the desk the other day, saying she'd just returned a book but she wanted it back again.  I told her to ask the workroom staff to look for it and she came back very confused, saying they told her it was trapped in a hole.

I explained to her the concept of a book trapping a hold, that is, when it's checked in it triggers a message telling us to send it to another branch for someone else who's requested it...but I'm sure now she imagines the book drop as some kind of oubliette from which books never return!

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