Earlier in the week I asked this guy to please bring in a proof of address- a piece of mail, a check book, a bill, etc. The next day he came in with a huge UPS box with his address on it.
Thanks, that works!
Sunday, January 22, 2012
The immigrant experience
One of my favorite customers, an older British man with a big curly moustache, is looking for some old movies. As we scroll through the list, he exclaims "Oh! The Pajama Game! That's why I came to this country in the first place--I thought it would be like in the Pajama Game."
Me: And...not so much?
Him: Not really.
Me: And...not so much?
Him: Not really.
Wednesday, January 18, 2012
Brain sparkles
Preteen boy: "Do you have the book Maximum Ride by...Robert Pattinson?"
It was inevitable, really...
Email from library HQ:
The Adult Book Club kit for “The Book Thief” by Marcus Zusak is currently missing.
Can you all take a look around your branches to make sure it’s not in a closet, hiding behind some boxes, etc?
Sunday, January 15, 2012
A half an hour of my day
Teen girl: Hi, I'm looking for a book written by the same author as the Anonymous who wrote Go Ask Alice.
A woman doesn't want to fill out the online application for a library card. I find her a paper application.
As I'm scrolling through the books on a certain subject the customer asks me to hand her the mouse so that she can be in control.
Homeless Man: You liberrians know it all, so answer me this: Why is a bra yet a pair of panties?
A dad and his kid were sitting at the catalog & overheard these exchanges. As they were leaving, the dad told me-- you have incredible patience!
A woman doesn't want to fill out the online application for a library card. I find her a paper application.
As I'm scrolling through the books on a certain subject the customer asks me to hand her the mouse so that she can be in control.
Homeless Man: You liberrians know it all, so answer me this: Why is a bra yet a pair of panties?
A dad and his kid were sitting at the catalog & overheard these exchanges. As they were leaving, the dad told me-- you have incredible patience!
Tuesday, January 10, 2012
Book Emergency
Grandma carrying kid comes to the desk.
Grandma: We have a book emergency. (plops the kid on the desk and says) Jason, tell the lady what you are looking for.
Jason: whispers to his Grandma
Grandma: Jason, do you know the title?
Jason: Yeah.
Grandma: What is it?
Jason: Whispers something
Grandma: asks him to speak up
Jason: Two dogs two.
Me: I don't see anything with that title. What else can you tell me about the book?
Jason: It's Two Dogs Two. The dog is smelly like a sock.
He was looking for My Dog is as Smelly as Dirty Socks by Hanoch Piven.
Grandma: We have a book emergency. (plops the kid on the desk and says) Jason, tell the lady what you are looking for.
Jason: whispers to his Grandma
Grandma: Jason, do you know the title?
Jason: Yeah.
Grandma: What is it?
Jason: Whispers something
Grandma: asks him to speak up
Jason: Two dogs two.
Me: I don't see anything with that title. What else can you tell me about the book?
Jason: It's Two Dogs Two. The dog is smelly like a sock.
He was looking for My Dog is as Smelly as Dirty Socks by Hanoch Piven.
Self Destructive
Man: Can I have a rubber band?
Me: Ok.
Man: You know, these rubber bands are self destructive. I have lots of them at home but I forgot to bring them. Oh, they are my rubber bands by the way.
Me: Ok.
Man: You know, these rubber bands are self destructive. I have lots of them at home but I forgot to bring them. Oh, they are my rubber bands by the way.
Customer Comment
We have a local artist's display in the lobby. Two older women remarked- we drove all the way from City Y (about 10 minutes away). This is a disappointment. The lighting in here is terrible. Do you guys pay your bills?
Monday, January 09, 2012
Newspapers
A woman asked Jeannie, the LIII, where the newspapers are. Jeannie told her where the newspaper room is, and the woman came back after 5 minutes.
Woman: No, I am looking for today's papers.
Jeannie: Today's papers are either in the newspaper room or someone is looking at them.
Woman: I'd like to file a complaint. The newspapers have been stolen.
Then it becomes my turn to be on the desk. The woman says-- I'd like to make an apology to the head librarian. I just realized I was looking for Sunday's paper and today is Saturday.
At least she apologized!
Woman: No, I am looking for today's papers.
Jeannie: Today's papers are either in the newspaper room or someone is looking at them.
Woman: I'd like to file a complaint. The newspapers have been stolen.
Then it becomes my turn to be on the desk. The woman says-- I'd like to make an apology to the head librarian. I just realized I was looking for Sunday's paper and today is Saturday.
At least she apologized!
Seresly?
I gathered 4 comment cards out of the box & read them:
Too many hobows.
Too many bums.
Too many scratches on the DVDs.
Seresly!
Too many hobows.
Too many bums.
Too many scratches on the DVDs.
Seresly!
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