Moments like this...

Moments like this make me so glad I went to all the work of earning my MA in Info Resources & Lib Science:

 Phone rings and my tech colleague answers the phone.
 Caller: I'd like to speak to the reference librarian.

Transfers the call to me...

Hello, this is Amy at the info desk, how can I help you?
Caller:  are you a reference librarian?
Yes.
I need you to google something for me.  What is the phone number of the North Mountain Mall?

----

Yeah, he definitely needed my expertise and that is something that my colleague could not have done.

Vision

Yesterday a customer told me of his idea/plan to install a teeter-totter in the kids' area.  

Just what we need!

it pays to have a Liberry card

The first 30 minutes of my shift were spent reuniting people --

1.  A guy lost his wallet; I had it in lost and found.
2.  A bicyclist turned in a set of keys that had a Liberry card on them.  I called the owner of the keys, and she said she had looked everywhere for them!
3.  Someone turned in a bent drivers license they found somewhere far away from the Liberry.  He said he thought the Liberry would know what to do with it.  Since the person on the license happened to have a card,  I called her and let her know someone found her license.

Ms. Namaste

Yesterday the yoga lady Ms. Namaste found me in the stacks and said, "is there anything in your mind or heart that you wish to share?"  I said, "oh... um... oh... not at this time."  She said "let me know."

O. Henry

An older woman volunteer asked me where I would file an O. Henry book.  I said in the Fiction, under Henry.  She said, "really?  When I was going to school it would have been filed under the Os like he was Irish, O'Henry." I first googled it to make sure, then said no, the "O could stand for Oliver, Orville, Owen, it's an O name, not part of the last name."  She said "well it sure used to be O'Henry.  My how things change when you get old.  I must really be getting old!"

Small World

July 2016 month marks my five year anniversary of working at Branch Z.  I worked at Branch Y for about 8 years but only have been back a couple times.  Twice this month men have come up to me and said, "did you used to work at Branch Y?  I remember you."  The branches are more than 30 miles apart and it is unlikely that one would take public transport between the two.

Upon receiving his brand new card,

the 20 year old looked around and remarked -- wow, cool!  This could be a great place to DO SCHOOL!